September 7, 2020Due to a technical glitch, some of the monthly NewsLeecher subscription customers have been billed twice this month.
We have credited the associated customer accounts for the amount that was double-billed.
If you are a customer who is affected by this, and you have any questions, please send us a message throught the NewsLeecher support page.
Sorry for any inconvenience / confusion this may have caused.
August 20, 2020We are currently recovering from a major hardware failure incident on the NewsLeecher server. ( the largest in the history of NewsLeecher - yay, new record! )
SuperSearch is currently down. So is SuperLeech, as well as - sporadically - the website.
If everything goes as planned, all services will be up and running again over the next several hours time. We'll keep you updated - and now back to work!
Everything is finally up and running again. Though, there is currently a "hole" in the SuperSearch retention that spans over some months in 2019-2020. We are currently working filling that gap, so SuperSearch retention is totally complete again.
On a side note, we should soon be able to increase the SuperSearch retention to 10-14 years, as promised earlier. It was a larger task than we had originally estimated it to be, to rebuild the retention data to a more efficient, fast, wildcard-searchable format, so it has taken longer than anticipated. But finally, it's about do be a successfully completed task!