down again!

Forum to discuss the NewsLeecher SuperSearch Service.
• Before posting SuperSearch questions, please read the SuperSearch Usage Guide.
• The current SuperSearch status is listed on the Services Status Page.
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Antonin
Posts: 95
Joined: Mon Aug 01, 2005 12:51 am

Re: down again!

Post by Antonin »

I would not be surprised if this facility is running on a Windows XP class PC under someone's desk.

bkz2457
Posts: 72
Joined: Mon Sep 06, 2010 6:54 pm

Re: down again!

Post by bkz2457 »

Antonin wrote:
Fri Oct 09, 2020 1:45 pm
I would not be surprised if this facility is running on a Windows XP class PC under someone's desk.

:mrgreen: Haha, my thoughts exactly.

bowie
Posts: 18
Joined: Thu Apr 08, 2010 4:17 pm

Re: down again!

Post by bowie »

#-o :cry: down again
Current Status WARNING
Indexing Turn-Around Time ERROR
Indexed Groups ERROR

quickly
Posts: 110
Joined: Mon Sep 12, 2005 4:00 pm

Re: down again!

Post by quickly »

down again.
09:29:01 * SS Connect Error : Connection timed out
wtf?

GChand
Posts: 11
Joined: Tue Mar 06, 2007 2:07 am

Re: down again!

Post by GChand »

October 22, 2020
As we continue to have hardware issues with our current server setup, we will - once again - move all the NewsLeecher services ( website, SuperSearch, etc. ) to new servers. We will perform the move within the next day or two.

SuperSearch should not be down at all during the move, but the website might be unavailable for an hour or two, due to IP address changes and database transfers.

Guess what? Supersearch is down.

Antonin
Posts: 95
Joined: Mon Aug 01, 2005 12:51 am

Re: down again!

Post by Antonin »

I still believe that this is running on an XP-class machine under someone's desk or in a closet. Why isn't this clustered?

deos555
Posts: 45
Joined: Fri Apr 01, 2005 7:15 am

Re: down again!

Post by deos555 »

Here we go again. No updates via Deobfuscated "latest" button for over 3 hours. Had high hopes they had finally fixed their issues.

Antonin
Posts: 95
Joined: Mon Aug 01, 2005 12:51 am

Re: down again!

Post by Antonin »

Yup. That old Pentium-class machine they are running on has crashed again. Interestingly, when you do the math, Newsleecher is considerably more expensive than Newsbin Pro.

deos555
Posts: 45
Joined: Fri Apr 01, 2005 7:15 am

Re: down again!

Post by deos555 »

No updates via Deobfuscated "latest" button for over 3 hours

deos555
Posts: 45
Joined: Fri Apr 01, 2005 7:15 am

Re: down again!

Post by deos555 »

so Dumb, latest button for deobfuscated posts down for almost 12 hours. No news postings, nothing. Also not hearing from many others on the issue so I wonder if everyone who cares about service has left NL. Just not getting how you can go this long without testing your service offering.

rmhochman42
Posts: 37
Joined: Fri Sep 20, 2019 6:57 pm

Re: down again!

Post by rmhochman42 »

Same lack of new indexes / deobfuscated items, no RAW items, no NOTHING!.

André
Posts: 4
Joined: Thu Oct 08, 2020 9:45 am

Re: down again!

Post by André »

Supersearch is down.

StarmanUK
Posts: 4
Joined: Tue Mar 24, 2015 9:14 am

Re: down again!

Post by StarmanUK »

My NL client reset itself back to factory now I cannot re-enable my NL Plan access as I receive an error. Guess this is related to SS being down.

bowie
Posts: 18
Joined: Thu Apr 08, 2010 4:17 pm

Re: down again!

Post by bowie »

SuperSearch Search Service is not a Service it is a great disappointment.
This Service is down for a long time according a lot of subscribers, but the status page let us believe that all is well.
No results for searches one day old. Everything older than one day is visible.

Is there anybody from the NL Team looking at this "little" problem.
The last time somebody from NL communicated with the customers was on October 22, 2020.

deos555
Posts: 45
Joined: Fri Apr 01, 2005 7:15 am

Re: down again!

Post by deos555 »

Maybe they fired the guy whos job it was to check the forum once a week. Either that or everyone's on holiday.

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