FAQ - I can't connect!? (i.e. Unable to Authenticate)

Smudge · Site Admin Joined: 17 Aug 2004 Posts: 9795

You can enable the extreme logging option in the Advanced Tweaks section. This will log all communications to the server. You can send the log to me in a PM or to support@newsleecher.com.

Try installing another Usenet client and see if it is able to log in.
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Please be aware of and use the following pages...
Services Status Page : SuperSearch and Usenet Access server status, retention, server load, indexing time, etc.
Support Request Form : Use this if you have a problem with billing or account status. The forum is only for NewsLeecher application issues.
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It isn't God I have a problem with. It is his fan club I cannot stand.

trancem · Joined: 15 May 2010 Posts: 4

sheepshagger · Joined: 16 Aug 2007 Posts: 457

lanetee · Joined: 21 Jul 2010 Posts: 1

NewsLeecher says that I am still active until the 7th. of Nov, 2010

My licence ID is: xxxx

My key is: xxx
I really don't know what to do, then to ask.

Anything you can do to help me with my problem would be appreciated.

Thank you.
John C Stringer
lanetee57@yahoo.com

Smudge · Site Admin Joined: 17 Aug 2004 Posts: 9795

First, never post your license details in a public forum. Anyone can use them to steal your key. I have changed your license ID.

I'm not sure why it was saying your license was expired. You will need to re-register the application to reload your key.

Use the Help>License Key Tools>Uninstall Active Key menu option to remove the old license information. Quit and restart NewsLeecher and it will ask you to register the application. Enter the new email address that is on the account and the proper password.

For more help with the license registration procedure, see the FAQ in the forums at http://www.newsleecher.com/forum/viewtopic.php?t=11694
_________________
Please be aware of and use the following pages...
Services Status Page : SuperSearch and Usenet Access server status, retention, server load, indexing time, etc.
Support Request Form : Use this if you have a problem with billing or account status. The forum is only for NewsLeecher application issues.
_________________
It isn't God I have a problem with. It is his fan club I cannot stand.

trancem · Joined: 15 May 2010 Posts: 4

Still doesnt work. 502 Authentication failed. works fine if I try it in my brothers room in the same house using the same internet connection. and no I'm not trying to connect both at the same time. something is blocking it through the router?

phoenix505 · Joined: 18 Jun 2011 Posts: 2

I'm also getting the 502 authentication failed error
I used the same usenet during my free trial and it worked perfectly, I've checked my firewall,
restarted my internet,
and uninstalled the active key then re-input my key again.
My usenet account status is active.

Any help on my next step?

A-D-EighT · Joined: 02 May 2012 Posts: 4

N what should i do if a window pops up n sayzZ:

There are no enabled server connection to activate. make sure you have setup a usenet server correctly before connecting

pm me please