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spliffeh
Joined: 11 May 2012
Posts: 6
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 Posted: Fri May 11, 2012 1:59 am Post subject: Why does Newsleecher v4 (x64) crash so much? |
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Why does this NL v4 (final) on Win7 x64 crash so much on me? I'm a heavy user and have used NL for a few years now. Trust me when I tell you it crashes a lot, usually when loading NZBs. Seems the que gets messed up, NL throws an error messages and crashes, and then there is a popup from windows, something about an exception when trying to access memory.
Is this a known issue? Is there a fix for NL 4? I would buy NL 5 but I'd need assurances that it doesn't crash as much!
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Faulting application name: newsLeecher.exe, version: 0.0.0.0, time stamp: 0x4cf4caa4
Faulting module name: newsLeecher.exe, version: 0.0.0.0, time stamp: 0x4cf4caa4
Exception code: 0xc0000005
Fault offset: 0x00005a9a
Faulting process id: 0xcac
Faulting application start time: 0x01cd2f0711f8afd3
Faulting application path: C:\Program Files (x86)\NewsLeecher4\newsLeecher.exe
Faulting module path: C:\Program Files (x86)\NewsLeecher4\newsLeecher.exe
Report Id: 5558cd56-9afa-11e1-af48-485b39c969b7
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Smudge
Site Admin
Joined: 17 Aug 2004
Posts: 9795
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| Posted: Fri May 11, 2012 5:40 pm Post subject: |
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I haven't seen an actual crash of the application before. Do you have any kind of debugging software also installed? What does your system event logs have when this happens?
_________________
Please be aware of and use the following pages...
Services Status Page : SuperSearch and Usenet Access server status, retention, server load, indexing time, etc.
Support Request Form : Use this if you have a problem with billing or account status. The forum is only for NewsLeecher application issues.
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It isn't God I have a problem with. It is his fan club I cannot stand. |
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spliffeh
Joined: 11 May 2012
Posts: 6
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| Posted: Fri May 11, 2012 11:36 pm Post subject: |
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| Smudge wrote:
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I haven't seen an actual crash of the application before. Do you have any kind of debugging software also installed? What does your system event logs have when this happens?
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One of the event log entries was posted above. If you'd like any other details or logs let me know which ones specifically, I can replicate this issue at any time.
edit: here's more info:
The NZB's im downloading are about 1.2 megs in size - which is maybe too large for newsleecher (?) It's about 25 files.. more likely it's crashing because I've already downloaded 1-2 of those files in the past (but they are not in my que or on my harddrive, it was long ago), this might explain the first screenshot, see below:
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[... if you have the time, please write how the bug occurred ...]
PLEASE DONT CHANGE DATA BELOW
-------------------------------------------
BUG ID: 40000
DATLN1: idjfaoij4
DATLN2: Access violation at address 008A715E in module 'newsLeecher.exe'. Read of address 00000011
DATLN3:
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spliffeh
Joined: 11 May 2012
Posts: 6
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| Posted: Fri May 25, 2012 1:14 am Post subject: |
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| Any info? Should I bother with NL 5 or does the same issue exist? |
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Destroyer
Joined: 16 Feb 2005
Posts: 466
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| Posted: Fri May 25, 2012 5:18 pm Post subject: |
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Hm.
I think you should try a full uninstall, delete of all NL related data (program files\newsleecher, appdata\roaming\newsleecher), and reinstall. See what happens then. |
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spliffeh
Joined: 11 May 2012
Posts: 6
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| Posted: Tue May 29, 2012 12:19 am Post subject: |
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| Destroyer wrote:
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Hm.
I think you should try a full uninstall, delete of all NL related data (program files\newsleecher, appdata\roaming\newsleecher), and reinstall. See what happens then.
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Okay I tried that - the problem remains. I also tried XP compatibility mode.
Newsleecher crashes constantly when importing NZB files. Newsbin Pro does not. Your not leaving me much choice but to switch. |
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Smudge
Site Admin
Joined: 17 Aug 2004
Posts: 9795
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| Posted: Tue May 29, 2012 5:19 am Post subject: |
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Please send a copy of that NZB to support@newsleecher.com to see if we can reproduce the issue.
_________________
Please be aware of and use the following pages...
Services Status Page : SuperSearch and Usenet Access server status, retention, server load, indexing time, etc.
Support Request Form : Use this if you have a problem with billing or account status. The forum is only for NewsLeecher application issues.
_________________
It isn't God I have a problem with. It is his fan club I cannot stand. |
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