Please turn on detailed logging (Options|Advanced|Logging), leaving "Only for failed downloads" unchecked, then check the log tab after trying to connect or download. The log should give you details of the error.
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Please be aware of and use the following pages...
Services Status Page : SuperSearch and Usenet Access server status, retention, server load, indexing time, etc.
Support Request Form : Use this if you have a problem with billing or account status. The forum is only for NewsLeecher application issues.
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It isn't God I have a problem with. It is his fan club I cannot stand.