| View previous topic :: View next topic |
| Author |
Message |
homerboy
Joined: 25 May 2004
Posts: 98
|
 Posted: Thu May 27, 2004 5:46 pm Post subject: |
 |
|
Hmmm... well ok then that sucks
However then if you dont mind me asking, I can pull MANY files SPECIFICALLY from RR servers without any issues at all.
And as we speak Im having this incomplete issue with ONLY some easynews files (files are not on the RR server anymore... too old). |
|
| Back to top |
|
 |
daphatty
Forum Moderator
Joined: 15 Dec 2003
Posts: 605
Location: USA
|
| Posted: Thu May 27, 2004 5:52 pm Post subject: |
|
|
That just means that NL isn't picky.  Easynews is my backup provider as well so I'm not surprised to hear that files from them are affected. Clearly it's a problem with NL. You just happen to be susceptible to both the RR incompatibility and the NL header corruption.
On a side note, I've been trying to get an update on RR's support for message ID's but since I'm not a paying customer I get no love. Would you mind poking around their support forums to see if they've upgraded or plan to upgrade at some point? The information we have is a little old and I'd like to update it if possible. Thanks. |
|
| Back to top |
|
|
homerboy
Joined: 25 May 2004
Posts: 98
|
| Posted: Thu May 27, 2004 5:56 pm Post subject: |
|
|
but thats my point... it SHOULD be working with easynews correct? Well its NOT. I getting incomplete files just connecting to Easynews too.
I will email RR's support per your request. Needless to say it is BEYOND lackluster what they will return. Ive tried before.... |
|
| Back to top |
|
|
Lips
Forum Moderator
Joined: 18 Mar 2004
Posts: 3803
|
| Posted: Thu May 27, 2004 8:55 pm Post subject: |
|
|
| homerboy wrote:
|
Hmmm... well ok then that sucks
However then if you dont mind me asking, I can pull MANY files SPECIFICALLY from RR servers without any issues at all.
And as we speak Im having this incomplete issue with ONLY some easynews files (files are not on the RR server anymore... too old).
|
| Daphatty wrote:
|
|
That just means that NL isn't picky. Easynews is my backup provider as well so I'm not surprised to hear that files from them are affected. Clearly it's a problem with NL. You just happen to be susceptible to both the RR incompatibility and the NL header corruption.
|
Sorry, I don't understand. What RR incompatibility are you referring to? Maybe I'm misunderstanding, but didn't homerboy say above that RR is getting files and the trouble is with "ONLY some easynews files...".
| Daphatty wrote:
|
|
On a side note, I've been trying to get an update on RR's support for message ID's but since I'm not a paying customer I get no love. Would you mind poking around their support forums to see if they've upgraded or plan to upgrade at some point? The information we have is a little old and I'd like to update it if possible. Thanks.
|
I believe that if there are RR servers that do not allow access to articles by mid, then it is a regional RR problem. Southeast does not have this problem.
--
Lips |
|
| Back to top |
|
|
daphatty
Forum Moderator
Joined: 15 Dec 2003
Posts: 605
Location: USA
|
| Posted: Thu May 27, 2004 9:04 pm Post subject: |
|
|
| homerboy wrote:
|
|
but thats my point... it SHOULD be working with easynews correct? Well its NOT. I getting incomplete files just connecting to Easynews too.
|
Try this. Disable RoadRunner altogether and use Easynews only. (I know I know. You only get 6gigs. Just for test purposes only.) Select files that show complete on the server. (Make sure you pull your headers.) The only bug you *MIGHT* come across is the single part corruption bug. Otherwise, your files will download correctly. Also, I noticed B22 now saves the files that have this problem as "incomplete", usually when you reload the queue after a shutdown and restart of NL. You'll still need a PAR2 to fix the files but hey, it's progress right?
If you are really feeling frisky, try deleting the headers in a group, disable RR, and then update the group. It will take longer but you'll be testing on a clean header cache comprised of Easynews only headers.
| homerboy wrote:
|
|
I will email RR's support per your request. Needless to say it is BEYOND lackluster what they will return. Ive tried before....
|
Thanks a ton. The more popular NL gets, the more RoadRunner users will have this problem. Better for everyone if we know what RR is doing (or not doing.) |
|
| Back to top |
|
|
homerboy
Joined: 25 May 2004
Posts: 98
|
| Posted: Thu May 27, 2004 9:04 pm Post subject: |
|
|
actually Ill take back what I said previously
Ive done some testing over the past couple hours trying to grab 5 files.
First from RR then from Easynews (disconnecting from the other server COMPLETELY before attempting the download)
On each server, between the 5 files, it will randomly drop several parts of 1 or more files each and ever time on EITHER server. No matter RR or Easy.
Ill try it with a dif newsreader later when I get home.
Theses were 50MB files again from a.b.movies.dvd to be specific.
Thats ~1.5gig of credit wasted on easynews now just in this testing.  |
|
| Back to top |
|
|
daphatty
Forum Moderator
Joined: 15 Dec 2003
Posts: 605
Location: USA
|
| Posted: Thu May 27, 2004 9:06 pm Post subject: |
|
|
| Lips wrote:
|
I believe that if there are RR servers that do not allow access to articles by mid, then it is a regional RR problem. Southeast does not have this problem.
--
Lips
|
Like I said, it's been a while since we've heard about RR's MID support so what we know could be outdated. Hopefully homer will be able to shed some light on the situation. |
|
| Back to top |
|
|
daphatty
Forum Moderator
Joined: 15 Dec 2003
Posts: 605
Location: USA
|
| Posted: Thu May 27, 2004 9:10 pm Post subject: |
|
|
| homerboy wrote:
|
actually Ill take back what I said previously
Ive done some testing over the past couple hours trying to grab 5 files.
First from RR then from Easynews (disconnecting from the other server COMPLETELY before attempting the download)
On each server, between the 5 files, it will randomly drop several parts of 1 or more files each and ever time on EITHER server. No matter RR or Easy.
Ill try it with a dif newsreader later when I get home.
Theses were 50MB files again from a.b.movies.dvd to be specific.
Thats ~1.5gig of credit wasted on easynews now just in this testing.
|
We must be on the same wavelength. 
I wish I understood why you are affected by this so severely. Can you post some pictures of the files that are missing more than one part? (See my screenshot for an example.) I think you are the only one to report multiple part corruptions thus far.
Also, I'd suggest dumping the header cache of your test group just to rule out a corrupted cache file. |
|
| Back to top |
|
|
homerboy
Joined: 25 May 2004
Posts: 98
|
| Posted: Thu May 27, 2004 9:14 pm Post subject: |
|
|
My email:
Email_Other:
Question: The News client I am using to access RR's newsgroups has
changed
it method pulling headers from message ID to now using the article ID. I
need to know if RR's newserver plans to support the message ID
functionality so that I can continue to use my reader or if I have to
find
a new client.
Thanks
RRs reply:
Unfortunately we have no support documentation regarding what you are
referring to. The program you are using is most likely for download
binaries off the news server. This means it is most likely from
newsgroups that are not hosted by Road Runner but you can access because
they are routed to you through our server. Your question would most
likely be better answered by the moderator of the newsgroups you are
trying to access.
If you have any further questions or problems, please feel free to
E-mail us again or contact our Technical Support line for further
assistance. When replying to this address, please include this message
as well as all previous correspondence regarding this issue.
Thank you for choosing Road Runner and have a great day!
Road Runner Residential Agent, Christopher, 2457
Road Runner Technical Support Department.
In an ongoing effort to continue improving our quality of service, we
are conducting a customer survey. If you would like to participate,
please click on the following link:
http://help.rr.com/html/emailsurvey.html
Phone support: 414-271-9283 or 866-489-2227 |
|
| Back to top |
|
|
daphatty
Forum Moderator
Joined: 15 Dec 2003
Posts: 605
Location: USA
|
| Posted: Thu May 27, 2004 9:22 pm Post subject: |
|
|
| That is truly hysterical. This guy did not have a single fraKKing clue. He didn't even realize that you got the Article ID and Message ID support backwards. A damn shame it is. |
|
| Back to top |
|
|
homerboy
Joined: 25 May 2004
Posts: 98
|
| Posted: Thu May 27, 2004 9:25 pm Post subject: |
|
|
| daphatty wrote:
|
|
That is truly hysterical. This guy did not have a single fraKKing clue. He didn't even realize that you got the Article ID and Message ID support backwards. A damn shame it is.
|
Heh I know
It wasn't in his script of default/canned answers so they couldnt help me  |
|
| Back to top |
|
|
homerboy
Joined: 25 May 2004
Posts: 98
|
| Posted: Thu May 27, 2004 9:29 pm Post subject: |
|
|
| Quote:
|
We must be on the same wavelength.
I wish I understood why you are affected by this so severely. Can you post some pictures of the files that are missing more than one part? (See my screenshot for an example.) I think you are the only one to report multiple part corruptions thus far.
Also, I'd suggest dumping the header cache of your test group just to rule out a corrupted cache file.
|
Waht am I looking for in the properties? |
|
| Back to top |
|
|
Lips
Forum Moderator
Joined: 18 Mar 2004
Posts: 3803
|
| Posted: Thu May 27, 2004 9:43 pm Post subject: |
|
|
| homerboy wrote:
|
| daphatty wrote:
|
|
That is truly hysterical. This guy did not have a single fraKKing clue. He didn't even realize that you got the Article ID and Message ID support backwards. A damn shame it is.
|
Heh I know
It wasn't in his script of default/canned answers so they couldnt help me
|
Yup, this was expected. It is very difficult to discuss the newsservers with RR support. In my area they are doing a pretty good job (with completion, not retention) and I've tried to tell them so. Even then, I couldn't get anybody to talk about the newsservers.
Anyways, I don't know why homerboy is having such extreme problems. I agree that it would be worth a try to lose the groups cache (maybe backup the NL directory first).
However, so far, I don't see any evidence that hb cannot get articles by message-id from RR. hb is able to download articles from RR. The problems are also happening with Easynews. I would think that if hb's ISP needed to receive the article number instead of mid an error mesage of "article not found" or "article does not exist on the server" would appear in the log.
--
Lips |
|
| Back to top |
|
|
daphatty
Forum Moderator
Joined: 15 Dec 2003
Posts: 605
Location: USA
|
| Posted: Thu May 27, 2004 11:17 pm Post subject: |
|
|
| homerboy wrote:
|
Waht am I looking for in the properties?
|
If you look at my screenshots you will notice that the last character of the missing part's ID is "corrupted". Compare it to the other parts within the file that downloaded correctly and you will see what I mean. |
|
| Back to top |
|
|
daphatty
Forum Moderator
Joined: 15 Dec 2003
Posts: 605
Location: USA
|
| Posted: Thu May 27, 2004 11:20 pm Post subject: |
|
|
| Lips wrote:
|
Yup, this was expected. It is very difficult to discuss the newsservers with RR support. In my area they are doing a pretty good job (with completion, not retention) and I've tried to tell them so. Even then, I couldn't get anybody to talk about the newsservers.
Anyways, I don't know why homerboy is having such extreme problems. I agree that it would be worth a try to lose the groups cache (maybe backup the NL directory first).
However, so far, I don't see any evidence that hb cannot get articles by message-id from RR. hb is able to download articles from RR. The problems are also happening with Easynews. I would think that if hb's ISP needed to receive the article number instead of mid an error mesage of "article not found" or "article does not exist on the server" would appear in the log.
--
Lips
|
So you're hypothesizing that the problem could be specific to RR and Easynews? That would mean the afflicted parts would have to come from their servers which (AFAIK) we have no way of discerning. Am I following you correctly? |
|
| Back to top |
|
|
|
FAQ
Search
Memberlist
Usergroups
Register
Profile
Log in to check your private messages
Log in
