Can't download older than 50 days

[steptoe]

I've just upgraded my account with PowerUsenet to their latest 75 day retention package and cannot download anything older than roughly 50 days

I've mailed PowerUsenet and they say my account is fully active and the 8 connections that are part of that upgrade do function perfectly so I assume that means it is upgraded correctly. Previously I had only 4 connections with their 50 day retention package which it was upgraded from, that was why I asked them to check my account just in case it hadn't been upgraded fully and still had a 50 day retention set

They suggested trying other news software, which I have today, I tried two different trial versions of different software, and both downloaded files older than 50 days without any problems. I even tried downloadeing right upto the 75 day retention which worked fine also

I've tried downloading files from different newsgroups as some are very busy in case retention on specific groups is not 75 days, but again I cannot download files older than 50 days, even on groups that are not that busy

Using SuperSearch for any files that are older 50 days shows this problem also, so it seems to be not restricted to certain newsgroups

PowerUsenet states very clearly on their website that they have upto 75 day retention on single and multi part binaries, with 99% completion then something is going wrong somewhere. The 'upto' 75 days could be a bit worrying though

I've gone through my settings very carefully checking whats been set and I can't find anything that should block me downloading files older than 50 days


I tried UltraLeecher and News Group Reader to test things compared to NewsLeecher, both worked and downloaded files older than 50 days without any problems but are serious system hoggers, terrible in fact. I have 1.5GB of memory and UltraLeecher when it eventually decided to quit showed it used about 400MB of memory when I set it to load exactly the same newsgroups I use with NewsLeecher and the same settings I had to keep all headers upto 75 days, News Group Reader was even worse

The only one that handles this without complaining is NewsLeecher, so once again I find NewsLeecher outperforms others

And yes, I wasn't running any other newsgroup software at the same time, each was run on its own, with no other internet activity so avoiding any server clashes with the news server from software trying to download at the same time

As other newsgroup software did download files that are older than 50 days the same files NewsLeecher refused to budge on, it just sat there saying it was trying to connect, which is what I used to get on the previous 50 day retention package I was on as obviously that was my maximum before I upgraded, I'm struggling to work out whats stopping me from downloading older files

I've even tried purging and deleting all newsgroups I have, so they are wiped from NewsLeechers cache and letting it subscribe again and load the headers from nothing, as if I had never subscribed to them. And resetting the computer just in case something was left behind

Still the same problem of not being able to download files older than 50 days



Any suggestions would be appreciated as my 75 day retention isn't much good to me if I can't download files older than 50 days

[steptoe]

I've installed yet another NewsReader software, this time NewsBin which I had used before I found NewsLeecher, which is on par with NewsLeecher but a bit of a pain to navigate

Anyway, there is defiantly something wrong with either my settings or NewsLeecher as I've tried again to download files older than 50 days, again same problem NewsLeecher finds the files and lists the post quite happily

It will add the files to the queue or let you choose what to download individually, but just sits there saying "initializing" when you try to download anything older than 50 days



After setting up NewsBin for just one group that NewsLeecher won't download posts from that are over 50 days and setting it up to attempt a download with the files that NewsLeecher just won't download, NewsBin is quite happily downloading them as I write this

So something is not right with NewsLeecher and posts over 50 days


I've now tried 3 different NewsReaders and all 3 download anything above 50 days, so my news account is working fine, my alternative newsreader trials are working fine, a group I'm having problems with NewsLeecher is downloading from fine, same news account settings, same download directory, but different software

NewsLeecher just doesn't want to play !


Any suggestion as to why NewsLeecher is flatly refusing to download anything older than 50 days would be greatly appreciated

[steptoe]

Those files that NewsLeecher refuses to download, but do download perfectly with NewsBin have turned out perfect

This is annoying as whats the point of having a 75-day retention if my preferred NewsLeech software refuses to even try to download and just sits there polietly telling me its "initializing" but won't download anything


So I can't see how anything but NewsLeecher is at fault, the only way I can be sure if somebody who has a retention greater than 50 days with their news server company and can download any good sized file over 50 days to prove to me that NewsLeecher can download files greater than 50 days

[Red Dwarf]

Is the same server address used for the different accounts?
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Grtz RD

If I had a really good tagline, I would put it here.

[steptoe]

Is not two different accounts, exactly the same account as I was and still am using, its just been upgraded so I now have a 75-day retention instead of 50-day

The one and only difference between all the 4 news readers that download anything upto 75-days as they should, is NewsLeecher refuses to download anything okder than 50- days,but as explained in earlier posts the other download perfectly

I can still download upto 50-days with NewsLeecher, but it just sits there playing dumb when asked to download above 50-days but below 75-days


In fact I've just tried again, while NewsLeecher is merrily downloading stuff a couple of days old, but once more still sat there telling me its "initializing" when asked to download a post that is 59.6 days old

But, all the others do ????

[Red Dwarf]

Which version of Newsleecher do you use? If it is an older version did you perhaps set the maximum retention in the setup for the server?
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Grtz RD

If I had a really good tagline, I would put it here.

[steptoe]

I'm using 3.8 beta 5 until the vista code appears to be more stable, even though I'm not using Vista

I've been looking at the settings, but where is the retention setting for the sever


This was one reason why I tried purging all data and allowing NewsLeecher to start again from nothing as if it had been installed for the first time to see if this would cure the 50-day problem, but it didn't

[Red Dwarf]

If you deleted all the configuration files in the newsleecher settings folder (newsleecher/data/, with the versions where maximum retention can still be configured), you have truly started from scratch and the maximum retention is not set. It is located in the third tab of the server-setup-dialog if I remember correctly.
_________________
Grtz RD

If I had a really good tagline, I would put it here.

[dwazegek]

The per server retention setting was removed a while ago; it never worked correctly anyway.
I highly doubt that it's what's causing the issue, but to be sure you could delete your current server profile and create a new one, that way the setting should certainly be removed.

The only logical explanation I can think of for this behaviour, is that for some reason the older articles can't be requested by message-id, which is what newsleecher uses to request articles. Other newsreaders might use the older method of requesting articles by article number.
A simple way to test this would be to create an NZB with some files you want to download and import it in both newsleecher and a different newsreader, if both of them fail to do download the files, then something is messed up with the server's message-id index, if still only newsleecher fails, then I'm at a loss.

You could try enabling "extreme debug logging" in Options->advanced, and then try to download something that's older than 50 days. The log might be able to help track down the problem.
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[itsanogo]

It is a problem with newsleecher (i am using the latest version 3.9 b2, because i just tried GrabIt 1.7b and it works perfectly up to 75 days under powerusenet.

I see that this thread is getting old (a few months).. i am wondering if this is something that can get fix anytime soon? I really wish i did not have to swith from one newsreader to the other!

Thank you,

itsanogo

[itsanogo]

*Bump!*

[techfuzz]

Please enable extreme debug logging like dwazegek mentioned. Then try downloading something older and post the relevant results from the log file here. Please read the forum policy before posting anything from your log file.

techfuzz
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[itsanogo]

Here is the log file:

...
6/25/2007 4:54:47 PM > "group alt.binaries.test".
6/25/2007 4:54:47 PM < (1991) : ".".
6/25/2007 4:54:47 PM > "group alt.binaries.test".
6/25/2007 4:54:47 PM < (1) : "211 115707 1669195 1784901 alt.binaries.test".
6/25/2007 4:54:47 PM ThreadListS: "savePart*C:\Documents and Settings\Application Data\NewsLeecher\Temp\\NLTemp\{parts}\405449306\*00057*".
6/25/2007 4:54:47 PM < (1) : "211 115707 1669195 1784901 alt.binaries.test".
...

followed later by:

...
6/25/2007 4:55:03 PM Resetting hanging connection on the "PowerUsenet" server. (16 seconds of inactivity)
6/25/2007 4:55:03 PM Bot(1) disconnected from server: "PowerUsenet". (0)
6/25/2007 4:55:03 PM < (1984) : ".".
6/25/2007 4:55:03 PM > "group alt.binaries.test".
6/25/2007 4:55:03 PM ThreadListS: "savePart*C:\Documents and Settings\Application Data\NewsLeecher\Temp\\NLTemp\{parts}\170026007\*00032*".
6/25/2007 4:55:03 PM < (1) : "211 115707 1669195 1784901 alt.binaries.test".
6/25/2007 4:55:03 PM < (1986) : ".".
6/25/2007 4:55:03 PM > "body <part35of61.tADMgnEhoJm&2VP9guAf@powerpost.local>".
6/25/2007 4:55:03 PM ThreadListS: "savePart*C:\Documents and Settings\Application Data\NewsLeecher\Temp\\NLTemp\{parts}\170026007\*00034*".
6/25/2007 4:55:03 PM < (1) : "222 0 <part35of61.tADMgnEhoJm&2VP9guAf@powerpost.local>".
6/25/2007 4:55:03 PM < (1986) : ".".
6/25/2007 4:55:03 PM > "body <part36of61.tADMgnEhoJm&2VP9guAf@powerpost.local>".
...

Thank you,

itsanogo

[Spiril]

[itsanogo]