FAQ - I can't connect!? (i.e. Unable to Authenticate)

[techfuzz]

[tilomilo]

Hi Please can someone help me with my problem, my query is on page 8, i still cant connect and im not sure why

thank you in advance

[techfuzz]

[sheepshagger]

there are no NNTP restrictions on the Virgin Media ex ntl service, alot of information im reading on here about the traffic shaping on VM is incorrect

VM restrict speeds only if you download over a certain amount between 4pm and 9pm and certain traffic isnt filtered, it is a complete speed throttle on any port and even using SSL will not bypass this

slow speeds at other times of the day wil be down the over subscription of the ubr that the person is on, it is well known that the ubrs are overloaded in certain areas

[PridePitbull]

I almost read every post in this topic, but can't find a solution to my problem yet.

On the firts try i couldn't get a connetion and still can't.
I have paid 30,- bucks so it is quiet annoying that it won't connent.
My internetserver is Scarlet, and i have phoned their customer service, but they din't understand it.

Does anyone have Scarlet or got the same problem, I really can use some help on it.

Already thanks,
Marco

[sheepshagger]

what are you using as the news server entry?

[mjv1]

when i use my pc with Vista i have no speed (0.1kbs). I checked my login 3 times and accept port 119. I added NL to my firewall.

can sombodey help me?
I use NL 3.9 Final

[deane1966]

how do I cancel subscription?

[Smudge]

Log into your account in the Members Area and click on the Cancel Subscription button.
_________________

Please be aware of and use the following pages...
Services Status Page : SuperSearch and Usenet Access server status, retention, server load, indexing time, etc.
Support Request Form : Use this if you have a problem with billing or account status. The forum is only for NewsLeecher application issues.
_________________
It isn't God I have a problem with. It is his fan club I cannot stand.

[Farout]

In the lead posting on: Sun Mar 27, 2005 10:58 pm
Techfuzz wrote:
Virtually every day someone comes asking why they can't connect. He goes on to tell what the 3 most common solutions are, that everyone needs to attempt before creating a new thread requesting support here.

I accept what is said as true, but why do so many people have to ask the question in the first place?

The answer is in how NewsLeecher is sold to you
First there is the free trial, which is fully functional, and everything works OK
What they don’t tell you is when you buy the full product, you will also need to buy 0r rent into a Usenet Service

If a Usenet Service can be included as part of the Trial Bungle along with NewsLeecher, Why can't they put up the price of NewsLeecher to incorporate Usenet service?

I have upgraded to a Paid for package, but I have no idea how to Get a Usenet Service
I asked support how to connect to Usenet Service.
They replied with the answer:

"You need to sign up with a news provider to get access to a news server.
We do not provide access to a server. We only provide the client
program to access Usenet news servers"

What does that mean?
This is obviously one of those answers that were originally in Chinese and then translated into English, by a Dutchman

[Smudge]

Some ISPs offer free or discounted access to a news server. Check with your ISP about Usenet access. Though ISP servers are usually very poor quality (low article retention and poor article completion) they are enough to get you going.

For pay news servers, we recommend www.newshosting.com and www.giganews.com. Here are a couple of Usenet review sites if you want to research others.

http://www.ngprovider.com/
http://www.newsgroupservers.net/
_________________

Please be aware of and use the following pages...
Services Status Page : SuperSearch and Usenet Access server status, retention, server load, indexing time, etc.
Support Request Form : Use this if you have a problem with billing or account status. The forum is only for NewsLeecher application issues.
_________________
It isn't God I have a problem with. It is his fan club I cannot stand.

[Jack_Knight]

Hello,

I have a problem here and going crazy about it.

Newsleecher connects but the status bars freeze at 'downloading article', there is no progression.

I tried...
Going for an older version of Newsleecher
Going for the new 3.95 beta 2 (unnoficial test)
Even another newsreader (alt.binz)

No way to download, the problem seemed to have resolved itself some hours ago but I got a ton of uncomplete parts (22 days old, the freshness of the datas are not in question).

I'm using Newshosting, and as anti-virus AVG

The catch is I just changed modem (the old one died of old age) for the same model, nothing else, and now... can't download.

Please help

[Smudge]

It sounds like something in the new router is blocking the traffic or causing corruption. Log into the router and turn off antivirus or firewall options.
_________________

Please be aware of and use the following pages...
Services Status Page : SuperSearch and Usenet Access server status, retention, server load, indexing time, etc.
Support Request Form : Use this if you have a problem with billing or account status. The forum is only for NewsLeecher application issues.
_________________
It isn't God I have a problem with. It is his fan club I cannot stand.

[Jack_Knight]

Thanks for the reply, but you know what ?
The second after I purchased a 3-days usenetservers trial to see if by any chance newshosting was the problem, all went back in order O_o

Now my lovely duo newshosting / newsleecher is back as good as ever.

DO NOT COMPUTE O_o
...but it works, good to me.

Thanks again.


PS. The only thing I did was try a forced route with usenetservers and cancel that 5 minutes later.

[cyana]

Dear all,

I'm experiencing big troubles with NewsLeecher 3.9 final since yesterday. After successful authentication to my news ISP (GigaNews) it continues downloading with the queue, however stops after a few seconds and then disconnects after a while with a timeout error. When I then close NewsLeecher, the internet connection is corrupted, so that I cannot access any webpage or receive emails.

I also use another newsreader (NewsRover), that works without problems - this seems to suggest that the problem is caused by NewsLeecher rather than by GigaNews or Windows.

Any help would be greatly appreciated.
Thanks in advance
Cyana