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FAQ - I can't connect!? (i.e. Unable to Authenticate)
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uniboy



Joined: 25 May 2005
Posts: 2

PostPosted: Thu May 26, 2005 9:12 pm    Post subject: Reply with quote

Yes, I have Norton Antivirus, I do not use a router. I've succeeded in making a connection but it is just by trying many times. I do not know why this is necessary. anyone does?
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techfuzz
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Joined: 17 Jul 2004
Posts: 5344

PostPosted: Thu May 26, 2005 9:14 pm    Post subject: Reply with quote

uniboy wrote:
Yes, I have Norton Antivirus, I do not use a router. I've succeeded in making a connection but it is just by trying many times. I do not know why this is necessary. anyone does?

Please enable detailed logging within NL and then post a small section of it here for us to look it so we can try to help you. What about the other questions I asked? Do you have a firewall?

techfuzz
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mcpolle



Joined: 06 Jun 2005
Posts: 4

PostPosted: Mon Jun 06, 2005 9:21 pm    Post subject: Reply with quote

Hi Techfuzz,

I am having the same problem, here is some text from my log

06-06-2005 23:10:51 Launching NewsLeecher v2.1 Final.
06-06-2005 23:10:51 Copyright© NewsLeecher.com 2005. All Rights Reserved.
06-06-2005 23:10:51 File logging is: Enabled.
06-06-2005 23:10:52 Loading Download Queue ...
06-06-2005 23:10:52 * Loaded 0 (0 outdated) articles from cache.
06-06-2005 23:10:52 * Loaded 0 (0 outdated) article parts from cache in 63 milliseconds.
06-06-2005 23:10:52 Loading Server Search Results ...
06-06-2005 23:10:52 * Loaded 0 (0 outdated) articles from cache.
06-06-2005 23:10:52 * Loaded 0 (0 outdated) article parts from cache in 47 milliseconds.
06-06-2005 23:10:52 Loading Super Search Results ...
06-06-2005 23:10:52 * Loaded 0 (0 outdated) articles from cache.
06-06-2005 23:10:52 * Loaded 0 (0 outdated) article parts from cache in 47 milliseconds.
06-06-2005 23:10:52 Loaded ID-list for downloaded files. 0 of 0 IDs deleted from list because they were outdated.
06-06-2005 23:10:59 A new Beta version of NewsLeecher is available!.
06-06-2005 23:12:32 Unable to connect / authenticate server: news.usenetserver.com ().
06-06-2005 23:12:32 Unable to connect / authenticate server: news.usenetserver.com ().
06-06-2005 23:12:32 Unable to connect / authenticate server: news.usenetserver.com ().
06-06-2005 23:12:32 Unable to connect / authenticate server: news.usenetserver.com ().
06-06-2005 23:12:56 Unable to connect / authenticate server: news.usenetserver.com ().
06-06-2005 23:12:56 Unable to connect / authenticate server: news.usenetserver.com ().
06-06-2005 23:12:56 Unable to connect / authenticate server: news.usenetserver.com ().
06-06-2005 23:12:56 Unable to connect / authenticate server: news.usenetserver.com ().
06-06-2005 23:12:58 Unable to connect / authenticate server: news.usenetserver.com (205 Closing connection - goodbye).
06-06-2005 23:12:58 Unable to connect / authenticate server: news.usenetserver.com (205 Closing connection - goodbye).
06-06-2005 23:12:58 Unable to connect / authenticate server: news.usenetserver.com (205 Closing connection - goodbye).
06-06-2005 23:12:58 Unable to connect / authenticate server: news.usenetserver.com (205 Closing connection - goodbye).
06-06-2005 23:17:59 Unable to connect / authenticate server: news.usenetserver.com (205 Closing connection - goodbye).
06-06-2005 23:17:59 Unable to connect / authenticate server: news.usenetserver.com (205 Closing connection - goodbye).
06-06-2005 23:17:59 Unable to connect / authenticate server: news.usenetserver.com (205 Closing connection - goodbye).
06-06-2005 23:17:59 Unable to connect / authenticate server: news.usenetserver.com (205 Closing connection - goodbye).


Do not know if it helps. I am using the XP firewall, and have no idea of how to open a port.

Thx in advance

Polle
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techfuzz
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Joined: 17 Jul 2004
Posts: 5344

PostPosted: Tue Jun 07, 2005 2:29 am    Post subject: Reply with quote

mcpolle, have you tried re-entering all your server information again, including your username and password?

techfuzz
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mcpolle



Joined: 06 Jun 2005
Posts: 4

PostPosted: Tue Jun 07, 2005 1:42 pm    Post subject: Reply with quote

Yes mate, have tried everything, even the Flash start up advice

Polle
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techfuzz
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Joined: 17 Jul 2004
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PostPosted: Tue Jun 07, 2005 3:35 pm    Post subject: Reply with quote

mcpolle wrote:
Yes mate, have tried everything, even the Flash start up advice

Polle

Try another program like Outlook Express and see if you can connect with it instead.

techfuzz
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Lips
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Joined: 18 Mar 2004
Posts: 3803

PostPosted: Tue Jun 07, 2005 3:39 pm    Post subject: Reply with quote

mcpolle -

It seems to me that NL is unable to communicate with the newsserver. Try disabling your firewall and see if this improves.
Is there a router involved? Also, which av are you using?

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Lips
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mcpolle



Joined: 06 Jun 2005
Posts: 4

PostPosted: Tue Jun 07, 2005 4:38 pm    Post subject: Reply with quote

Have sorted the problem, it would not recognise the server name, so put the IP adress in, and hey presto.

Thx for the help guys, might be worth noting for others that may have a problem connecting

Polle
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techfuzz
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Joined: 17 Jul 2004
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PostPosted: Tue Jun 07, 2005 5:20 pm    Post subject: Reply with quote

mcpolle wrote:
Have sorted the problem, it would not recognise the server name, so put the IP adress in, and hey presto.

Thx for the help guys, might be worth noting for others that may have a problem connecting

Polle

It is possible you had a "space" after the FQDN for your server when you were putting it in. Were you cutting/pasting the server information from somewhere or typing it in manually?

techfuzz
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mcpolle



Joined: 06 Jun 2005
Posts: 4

PostPosted: Tue Jun 07, 2005 6:23 pm    Post subject: Reply with quote

Tried both, I cut and pasted the first time, when that did not work, typed it in manually.

But as said "pinged" the server to get the IP adress, and that worked fine.

Polle
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techfuzz
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PostPosted: Tue Jun 07, 2005 7:00 pm    Post subject: Reply with quote

Sounds like a routing issue. You might want to check your router if you have one and try flushing your DNS cache. Check your HOSTS file too and see if there's an entry for your newserver.

techfuzz
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sanosuke32



Joined: 22 Jul 2005
Posts: 10

PostPosted: Fri Jul 22, 2005 8:12 pm    Post subject: Reply with quote

Hi,

I am getting the message "Unable to Authenticate" and have tried everything u said to do. I am using Mcafee Antivirus and i have zonealarm firewall but do not know how to open ports. I am not using a firewall. I was using it just today, and i logged off for a bit then went back on and i wasn't allowed to. Also when it was working for me, i was only d/l stuff at 10kb/s or lower. is there a reason for this??? Any advice will be appreciated.

Thanks in advance
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techfuzz
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Joined: 17 Jul 2004
Posts: 5344

PostPosted: Sat Jul 23, 2005 2:56 pm    Post subject: Reply with quote

sanosuke32 wrote:
Hi,

I am getting the message "Unable to Authenticate" and have tried everything u said to do. I am using Mcafee Antivirus and i have zonealarm firewall but do not know how to open ports. I am not using a firewall. I was using it just today, and i logged off for a bit then went back on and i wasn't allowed to. Also when it was working for me, i was only d/l stuff at 10kb/s or lower. is there a reason for this??? Any advice will be appreciated.

Thanks in advance

Check with your news provider and see if they are having issues. If it was working before and not now, that is likely a problem on their end.

As far as downloading at 10k/sec, how many connections have you configured NL to use and how fast is your internet connection?

techfuzz
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sanosuke32



Joined: 22 Jul 2005
Posts: 10

PostPosted: Sat Jul 23, 2005 8:15 pm    Post subject: Reply with quote

I have one connection i'm currently using, news.quickclic.net. And quickclic is usually very fast. Way more than 10kb/s.
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Red Dwarf
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Joined: 18 Feb 2005
Posts: 3977

PostPosted: Sat Jul 23, 2005 11:35 pm    Post subject: Reply with quote

sanosuke32 wrote:
I have one connection i'm currently using, news.quickclic.net. And quickclic is usually very fast. Way more than 10kb/s.


Techfuzz meant, how many connections have you configured in Newsleecher for your newsserver, if the answer is still one, try configuring more connections for your server in the server setup. 3 or 4 connections are the usual maxima.
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