License Key Questions:

Q:I have lost my licensekey, what should I do?
A:Please request a new key from the Members Area.
Q:My key has expired for some reason, what now?
A:Please request a new key from the Members Area.
Q:I have changed my email address since I registered, so now I can't request a new key.
A:Please mail support with your old email address and your new email address. Also include your order receipt, or other proof of purchase.


Ordering Questions:

Q:I don't have a credit card. How to I purchase a license key?
A:If you don't have a credit card, or if your credit card isn't accepted by our order system, please place your order, using our alternative order page. It accepts PayPal, cheque orders, wire transfers, etc..


Web Mail Support:

Before mailing support, please do the following:

1. Check the Frequently Asked Questions Section for an answer.

2. Use the NewsLeecher user forum search to find an answer.

3. For the fastest response, consider asking the question in the user forum.
4. Asking in the forum will also benefit other users with the same question.
Your Name(*)
Your E-mail(*)
Alternative Email
If you have an alternative email, please enter it here
License ID or Order Number
Registered NewsLeecher user can find the ID on the NewsLeecher about screen and in the registration email
Forum Nickname
Please enter your NewsLeecher forum nickname. We need this in case we can't contact you by email for some reason
Product Version
Version number is located in the product About Box
OS Windows 95 / 98
Windows 2000
Windows XP
Windows Vista
Windows 7
Windows 2003
Other

Type a detailed description of your issue below (*)




(*) = Needed fields
Jan 28, 2010, @715.beats
NewsLeecher V4 Beta 12 is now available for download.

Click here to see what's new in this release.

Dec 16, 2009, @566.beats
NewsLeecher V4.0 Beta 11 is now available for download.

Note that this release makes a small change to the cache file format. It is recommended that you make a backup of your NewsLeecher settings / data, before installing.

Release notes here.

Dec 02, 2009, @496.beats
NewsLeecher V4.0 Beta 10 is now available for download.

Click here to read about the changes, improvements and bugfixes in this release.

Nov 13, 2009, @626.beats
Since we'll mainly focus on bug fixes and already-implemented feature improvements for the rest of the NewsLeecher V4.0 betas, there will not be any more additions to NewsLeecher, before V4.0 Final has been released.

So before we get flooded with questions, regarding whether this-and-that feature is ever going to get implemented, here's a roadmap for the larger features we have planned for future releases. Note though, that the roadmap is *not* binding. We might change the roadmap at any time, due to whatever reason we have for doing that.

Version 5
NewsLeecher V5 will introduce multi-tabbed SuperSearching, which will allow one to operate several SuperSearch views simultaneously.

We are also looking into implementing a complete Keyword-Manager for V5, which will make it possible to place downloaded and Repair'n'Extracted articles in user-specified folder locations, based on user-specified article keywords. This will make download managing much easier and flexible for many users.

Furthermore we'll continue to optimize the user interface and performance of NewsLeecher, striving for a non-bloated, fast and good looking product.

Version 6
Our current plan is to implement full text reader support into NewsLeecher V6. It will be implemented in a very discrete way, making it almost unnoticeably visually and performance wise, for users who don't care about text reader capabilities.

We already have some great usability ideas for the text reader implementation, which haven't been seen in any usenet news reader before.

Version 7+
Time will tell. We hear rumors, that the development language we use for making NewsLeecher, will be able to provide us with the possibility to make native NewsLeecher releases for MacOS and Linux. This is something we'll put a lot of effort into providing for our users, if it gets technically possible.

Besides what's mentioned in the roadmap above, there will, of course, be tons of smaller NewsLeecher improvements and additions aswell. So lots of stuff on the roadmap for the NewsLeecher future.

Remember that our monthly subscription plan, priced at under 3 bucks a month (US$2.99), will give you access to all upcoming NewsLeecher releases aswell as unlimited access to our SuperSearch service, for as long as the subscription is kept active.

Nov 12, 2009, @988.beats
NewsLeecher V4.0 Beta 9 is now available for download. Just like the previous beta, this beta features new major performance improvements. The performance improvements are most visible when browsing usenet groups containing large amounts of articles, or when browsing groups on a slow computer. But the general speed of NewsLeecher is also improved with this release.

For more info, click here.